Urinary Tract Infection (UTI) Testing near me in Hawthorne, New Jersey

I was visiting my son and his family and became sick after babysitting my sick grandchild. I knew my body was telling me to see a doctor so I visited the American Family Care. The best move I made. Everyone in the office, from the receptionist to the Vanessa, John, and the Dr. Alexa were so warm and caring. I was in and out in half hour, and that was with a short staff I highly recommend this provider.

Called for an appointment & got when I wanted no problem. The staff checking in are very nice , just a shame it’s such a long waiting period !! While I was waiting I saw at least 4 people leave because they were told it would be a 3 hour wait!  The nurse & Dr who saw me were very friendly and professional & I would go back to this site if need be.

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

There is a lack of good communication between the front desk and the doctor in charge of calling back patients. Even though this doctor told me she has a policy of returning calls at the end of the day, she wasn’t able to tell that to the front desk so they tell the patient. Unfortunately I wasted an appointment visit that she was not willing to not charge, but better yet, loosing a new customer. Is sad to see how greedy director she is.  The staff in general is ok. Nurses are nice and even apologetic about this situation. But as they say, this matter was above their capabilities. If k ever go back I’ll make sure I’ll never have to see this lady dr director.

Waiting for Doctor to call with X-ray results

On Sunday morning I decided to seek care for a finger I pricked with a wire accident a few days earlier which became infected. I made an online appointment for the am and went to the clinic. I was told it’s a walk-in clinic so appointment time may not be precise if others have arrived. There was only one person ahead of me so my wait time was less than 15 min. Intake and visit with Dr was professional and efficient. Thank you.

Great as always. Speedy and efficient. Feels like a regular doctor. Highly recommend.

Quick experience with a clear diagnosis and next steps for me to take. Appreciate the help!

The staff was fast did well I didt wait long I’m waiting area or room

East appointment, seen, heard and tested. My test came positive for strep and I was surprised -and relieved. Very nice and got scripts. Will come back because of thoroughness and ease of outing

easy to schedule an appointment; did everything online so just needed to pay my copay. Entire staff were professional; doctor listened to my concerns.  A++ service !

One place I would not think twice to go for care. Scheduling is easy. Check-in is easy and staff are professional. They make sure they take good care of you.