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I had been sick for five days by the time I decided to go to urgent care. I made an appointment online, uploaded all the necessary documents and arrived at the appointment for the time I selected. The receptionist was pleasant and offered a seat. Also informed me I could sit in my car if I would be more comfortable. I waited only about 15 minutes beyond my appointment time and was called into the exam room. The medical assistant was friendly and professional and told me what I could expect. She started with vitals and then swabbed me for Covid and flu. She made sure to tell me it would take about 15 minutes to process both. The Physician’s Assistant examined and diagnosed me. He explained the medications he was calling in, in a caring and professional manner. My overall experience was an A+. I will be returning. I just hope no time soon.

My review is for telemedicine though I felt they were helpful when I visited the urgent care a few times. I had been prescribed many antibiotics before with Reliant and other telemedicine Teladoc. Azithromycin, Cipro could not cure my infection. Despite people would not believe it if I had throat infection or not, Teladoc gave me Keflex and it helped me but it did not cure me completely. Finally, Reliant prescribed me Bactrim for an insect bite on my spine which was not that bad but I insisted. Lucky for me. Despite Bactrim and Cipro are not good for my kidneys, Bactrim has cured my throat after 7 days. I am not planning to take Bactrim again in the future, hope I will not get infected again. I still gargle with saltwater too.

I went to urgent care in Leominster at 6:45 this evening. I can not believe how great the care I received there was. Ligia was pleasant, patient and determined to help me with my ear problem. She could have easily given me drops and told me to come back after a few days, especially being almost closing time on a Friday evening. She did just the opposite! She worked on me until I could literally hear again. When I complimented her she said “I’m just doing my job”with a smile on her face. She was more than just “doing her job” she was being a true professional. Couldn’t be more pleased with my experience at the Urgent Care near Marshall’s. Thank you!