Professional Ear Wax Removal
in Newton Center, MA

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Everyone went out there way to help. Fantastic Doctor. I booked apt on line. Very easy to do

Very easy to schedule an appt!  Once there, wait time was short and staff was very friendly! Left with prescription on order.  Would definitely recommend.

Amazing! Outstanding! Allison was so amazing and helpful

Easy to book an appt ahead of time. Office staff were kind and the entire facility was so clean.

After seeing no improvement with home care & OTC cold congestion medication for an extended time, decided to do walk-in visit for professional care. Prompt check-in, friendly professional staff & personal care in diagnosis and medication. In & out in under an hour. This was second visit for our family and will definitely use again!

Very happy with the care I received both times! Staff was very couteous.

I'm so grateful to have this place in town. I got fast, professional and respectful care.

I like this place, it's not the first time to get excellent services in this place all the time I come me i get excellent services and i always find different staff. It's a good place to record others.

Arrived at 10:40, just before the clinic got very busy. Next time I will begin the paperwork online, in advance, and arrive earlier. I got excellent care for lingering respiratory concerns, after having the flu. Even tho I had got this year's flu vax in September. I wish the people in the waiting area would wear masks. But hey, trumpo said it is all a hoax so here we go again.

I attempted to book an appt online but wasn’t able to do so.  Seemed the website wasn’t working properly.  I waited for less than 20 minutes to be seen at the office.  All staff was professional and friendly.

Staff were extremely helpful and transparent about cost since I was self pay with no insurance. Staff went above and beyond to answer questions before I was even seen and the front office staff were so nice and caring. The doctor was kind and efficient. First time going to this location and will definitely go again when needed