Professional Ear Wax Removal
in Norwood, MA

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

What is the point of having an appointment when it doesn’t matter? I was scheduled for 11:50AM, walked in at 1135, just to be seen at 1pm. What is the incentive of making appointments if walk ins are being seen before me?

I attempted to book an appt online but wasn’t able to do so.  Seemed the website wasn’t working properly.  I waited for less than 20 minutes to be seen at the office.  All staff was professional and friendly.

When you first walk you are welcomed by a very caring staff from the receptionist to the provider. Even over the phone they are especially kind and understanding. Thank you physicianone!

They did a great job. Quick wait times. Thorough follow up. I felt cared for.

Arrived at 10:40, just before the clinic got very busy. Next time I will begin the paperwork online, in advance, and arrive earlier. I got excellent care for lingering respiratory concerns, after having the flu. Even tho I had got this year's flu vax in September. I wish the people in the waiting area would wear masks. But hey, trumpo said it is all a hoax so here we go again.

Everyone here was so kind. I really appreciated Sam’s bedside manner as well, thank you. You can tell how much he cares.

Great experience. Staff was efficient, professional and friendly. Medical professional was thorough and provided clear explanations. Facility was spotlessly clean and modern.

Have not been feeling well with a head cold and started to have chest congestion. I arrived early for my appointment and they took me within 10 minutes. Doctor was wonderful and very thorough. Already feeling better. Would definitely recommend this provider.

I had symptoms of a sinus infection. Walked in at about 645pm filled paperwork,saw doctor and was out about 720pm. went to pharmacy to pick up script. All the staff that I interacted with were courteous, friendly and professional. I rate the overall experience an A+.