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in Watertown, MA

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8 instant-book locations

4.45(120 reviews)
Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .
4.4(42 reviews)
4.86(28 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I came in for suspected strep throat (my child had just tested positive and I was a few days ahead of her in terms of symptoms. The doctor noted my throat was acutely red and looked like typical strep. The rapid test did not gather enough of a sample and barely touched my throat / back of mouth and came back negative. I was sent home without a prescription for antibiotics and told to come back (for another copay of course) in a few days. I went elsewhere, tested positive same day, and was given a prescription. Additionally, your urgent care wanted to test me for other illnesses, despite my only exposure being strep, and my symptoms being exactly the symptoms of strep. I felt like a number and a copay, and was rushed out the door. I was really excited about this urgent care opening near my house, but now I’m reluctant to return.
4.5(22 reviews)
4.53(97 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Brought my granddaughter in for fever and so throat.  Staff was great !!  Friendly and caring.  Scheduling an appointment on line was very easy.  Our wait time to get into a room to be seen, in my opinion, was unsatisfactory.  We had an 11:00 appointment and never go into a room till almost 12:30.  Because of the staff I would use this urgent care again.  Hopefully the wait would be better.
4.8(423 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

4.11(9 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

I attempted to book an appt online but wasn’t able to do so.  Seemed the website wasn’t working properly.  I waited for less than 20 minutes to be seen at the office.  All staff was professional and friendly.
1.0(1 reviews)
4.0(2 reviews)
4.58(12 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Had a horseback riding accident that left me with a sizable laceration on my leg. Drove myself to AFC and was in and out with 7 stitches in 45 minutes. Everyone was sweet and helpful. Nurse Practitioner Emily Zielinski was skilled, efficient, and kind. I would definitely recommend this provider.
5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.
This clinic has shorter than average waiting periods

Short Wait Time

Everyone was very helpful and caring. It was easy to register and I did not have a long wait time before I saw the doctor
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