Professional Ear Wax Removal
in Worcester, MA

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!

Flu symptoms and covid test. Very friendly and professional staff!

Facility was very clean, and the staff were all very professional while still being warm and attentive. Been here more than once and will keep coming back.

Christine was so amazing. She listened to all my symptoms and treated me with empathy. I will definitely go back!

My review is for telemedicine though I felt they were helpful when I visited the urgent care a few times. I had been prescribed many antibiotics before with Reliant and other telemedicine Teladoc. Azithromycin, Cipro could not cure my infection. Despite people would not believe it if I had throat infection or not, Teladoc gave me Keflex and it helped me but it did not cure me completely. Finally, Reliant prescribed me Bactrim for an insect bite on my spine which was not that bad but I insisted. Lucky for me. Despite Bactrim and Cipro are not good for my kidneys, Bactrim has cured my throat after 7 days. I am not planning to take Bactrim again in the future, hope I will not get infected again. I still gargle with saltwater too.

I went to urgent care in Leominster at 6:45 this evening. I can not believe how great the care I received there was. Ligia was pleasant, patient and determined to help me with my ear problem. She could have easily given me drops and told me to come back after a few days, especially being almost closing time on a Friday evening. She did just the opposite! She worked on me until I could literally hear again. When I complimented her she said “I’m just doing my job”with a smile on her face. She was more than just “doing her job” she was being a true professional. Couldn’t be more pleased with my experience at the Urgent Care near Marshall’s. Thank you!

The wait was about 5-10 minutes. The physician Heather was so thorough and kind. She even called the next day to see how I was feeling. I would definitely recommend. The receptionist was also very friendly. I wish I knew her name.