Professional Ear Wax Removal
in Andrews AFB, MD

Friendly staff. Fast and easy. Thanks!

I received 2 COVID test and everyone I dealt with was kind, respectful, and caring. I would recommend to anyone.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

My son needed to be seen close to closing time. We made it before their walk in cut off time of 7:15 per the receptionist’s information when i called ahead of time to check on their wait times. When we sat down, she was very helpful, but half the waiting area lights were off and one of the nurses came out very loudly complaining about last minute patients and not wanting to accept an appointment last minute that was booked for even closer to their closing time. It made me feel very unwelcome and that they were just trying to leave as soon as possible a full 45 minutes before they close. She was decently warm to my son (6) and the doctor came in a quickly spoke to us briefly. Overall, we felt very rushed and unwanted. I understand the timing protocols, but the negative attitudes were really disheartening. I’d rather sit and wait at another urgent care to be treated better in the future. We definitely wont be returning.

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

The staff behver was not good and the not send my prescription to pharmacy up to now

This is our primary care facility. We love it from ability to get reasonably prompt appointments to friendly bedside manner, superb staff service, and high-quality care. Dr. Munoz (Ibrahim) is EXCEPTIONAL!.

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.

It was a very good experience. No wait time, friendly staff and prompt care from the provider

Doctor was great! She was very hands on with the baby and patient.  Was only there 20 mins between wait time and time being seen.  Check in was easy from my phone.