Professional Ear Wax Removal
in Bryans Road, MD

I received excellent information about my condition from the doctor.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

We’re still waiting on the cough prescription they were supposed to send for our 3 year old going on two days later.

Quick. Everyone was nice and knowledgeable.

Always provide dependable care. Staff is reliably and helpful. Thank you for being in our community!

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

A friend recommended this Dr Arora and this clonic.  They could not have been more attentive and kind.  He listened.  The. Staff has a good working relationship with each other and other patients.  I would highly recommend Dr Arora.

I scheduled an appointment and appreciated the convenience of doing so. However, my experience felt disorganized, and there were longer than expected wait times, even though there were not many people in the waiting room. While I understand that delays can happen at doctors offices, I was a bit surprised of how long the wait was despite scheduling prior. After waiting for an hour and a half past my schedule time, I received a text, asking how my visit went and notifying me that I had been checked out, even though I hadn’t been seen yet. When I inquired about this, the staff quickly realized it was an error and put me back on the list, and saw me right away. They were very apologetic, and I appreciate the responsiveness, I’m sharing this feedback, as requested, and I hope this was an isolated incident.

Personas muy amables comprensivas y lo mejor q lo atienden en cualquier idioma grasias q Dios los bendiga

This urgent care never disappoints. Grateful for good staff, quality care, fast results and clean atmosphere.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated