Professional Ear Wax Removal
in Burtonsville, MD

Scheduling was prompt Check in convenient Staff welcoming and kind Care was great

Fast service considering it was a Friday evening. Was in and out in an hour  Front desk, and patient care was decent. No complaints.

Dr and staff were very helpful and polite, my visit was good there was no issues on my check in despite my little knowledge of using electronics.

I came in this evening as a walk in with a cough the wait time was only a hour and the staff was very friendly and helpful I would definitely recommend coming to this place and I will be back if I’m ever sick again.

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

The nurse attitude with me wasn’t that good! In my husband application clearly said it’s fine for his wife to be there during the checkup! When I tried to come in the nurse didn’t let me in!

Been suffering with a headache, chest pain, congestion and a sore throat. I later developed a cough on the second day. Was able to download the app that night and make a morning appointment. Very easy to use. The staff were helpful and courteous. Ms. Wendy was the best. My prescriptions were sent electronically to my pharmacy and I was given a form for a chest x ray in another facility close by. All in all it was a positive experience that I will use again.

My experience today (10-18) was perfectly fine and acceptable. From the time I arrived at the CVS Location to the time I obtained my Flu Shot and drove away - 15 minutes out of my day. I had no issues. Of course: I followed the directions. I arrived to the Store 10 minutes in advance; I was alert for text messages - which I received regarding status; I waited for and received my phone call from the NP; a CVS Customer Care Manager was there to walk me through the check-in procedures. I used my Insurance Card. I had no issues and was in and out with a Flu Shot in less than 10 minutes. No complaints; I appreciate the professionalism.