Professional Ear Wax Removal
in Capitol Heights, MD

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

Was a pretty quick visit although I did not like my provider. She insisted that nothing was wrong with me and that it was all in my head because I was showing no symptoms to the eye. My hands were hot and itchy but she claimed there was no evidence of me having hand and foot mouth disease although I’ve been exposed to it for several days. Today my hands and feet now have painful blisters and I have to attend work in this condition due to her misguided assumptions. Her name is Olguerline Lamousnery, FNP. She treated me as though I was a child and did not know anything.

The doctor that he sees was very patient with him. My son is autistic so she knew how to handle him. He let her examine him wasn’t too much of a problem. I loved her bedside manner with him very professional very nurturing very caring.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

I scheduled about after work visit about concerns with sinusitis. They booked the appointment and allowed me to complete the paperwork ahead of time online.  I got there and was seen within 7 minutes.  I was checked out in my sinuses, throat, mouth - had my vitals.  There were signs of sinus swelling so they gave me a prescription and told me to give it a week for the symptoms to go away.  if not they could see me again rather quickly.  After a week - I feel better.  I would recommend this provider and facility.

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger