Professional Ear Wax Removal
in Catonsville, MD

I was a walk-in customer. There were 4 persons ahead of me after I completed the registration. I waited for over an hour before I was called. I was then taken to a room where my vitals were taken and told to wait to see the doctor. After waiting for over 45 minutes, I stepped out and asked if I was forgotten. I was told to continue wait as there was only 1 doctor. After waiting for over an hour in the doctor's chair, I had to leave to attend an emergency. I advised the personel at the desk that I would soon be back. I returned about 30 minutes later and was advised that I had to re-register and wait anew. Worst urgent care I've ever had.

My first time at PM Pediatrics. Even though t walkin wait was about 1 and half hours, the staff was very accommodating and notify me when my turn is near. Nurse ( Michelle, I think) was super nice to my 8 year old to make him feel as comfortable as possible. Dr on duty was very nice and efficient too. Definitely will recommend.

My experience today (10-18) was perfectly fine and acceptable. From the time I arrived at the CVS Location to the time I obtained my Flu Shot and drove away - 15 minutes out of my day. I had no issues. Of course: I followed the directions. I arrived to the Store 10 minutes in advance; I was alert for text messages - which I received regarding status; I waited for and received my phone call from the NP; a CVS Customer Care Manager was there to walk me through the check-in procedures. I used my Insurance Card. I had no issues and was in and out with a Flu Shot in less than 10 minutes. No complaints; I appreciate the professionalism.

Staff is excellent, kind, and knowledgeable, space is clean, prices are reasonable. Highly recommend.

The staff and the doctor were amazingly on top of things and were friendly. Very efficient and smoothly run. Called Monday morning and got a pre-op appointment for one hour later, an involved process with cardiogram and bloodwork, which took no longer than 40 including sign-in. Very personable staff, but that's a two-way street; I'm personable. So the appointment was actually fun (partly because I was not feeling ill or dicy).