Professional Ear Wax Removal
in Chillum, MD

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Fast and effective from booking an appointment to being seen and treated.

Charmaine was amazing.  We have seen her several times and I would go back just for her!   Thank you! Receptionist and nurse were very friendly as well!

Was a pretty quick visit although I did not like my provider. She insisted that nothing was wrong with me and that it was all in my head because I was showing no symptoms to the eye. My hands were hot and itchy but she claimed there was no evidence of me having hand and foot mouth disease although I’ve been exposed to it for several days. Today my hands and feet now have painful blisters and I have to attend work in this condition due to her misguided assumptions. Her name is Olguerline Lamousnery, FNP. She treated me as though I was a child and did not know anything.

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger

All staff were friendly and professional. There was little wait time, was seen at appointment time. Would definitely recommend to others.