Professional Ear Wax Removal
in Damascus, MD

Everything was good except for waiting time. Told 1 before me ... then 2 before me. Waited approximately 35 min for nurse . Otherwise all good.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Very quick and very professional care! Big waiting room with nice play area for kids and coffee machine.

If you find that you need an urgent care center, this place is open on Sundays. I immediately made an appointment this morning, feb 18, 2024. I had to work today, was about 20 minutes late for my appt, and they were so pleasant when I arrived. I thought I had an ear infection; turns out I had a massive amount of ear wax in my left ear. Sarah and Jessica were very friendly and personable. Doctor Courtney was also very thorough. I'll be picking up my prescription at Walgreens tomorrow. Sarah was gentle and she removed so much wax from my ear. What a blessing to have this urgent care center near my job. I highly reccomend this amazing urgent care center.❤🙏

Very very good service better million times than the emergency room  thank you so much for your service and support

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

I was in and out in no time. It’s a fairly new facility. The family nurse practitioner, Emelda, was wonderful. Great bedside manner. Offered options for treatment that she explained very well as to the pros and cons of each. If you live or work in the neighborhood, this is the place to go.