Professional Ear Wax Removal
in Glassmanor, MD

Juan the nurse is absolutely outstanding! What a charm and efficiency! The receptionist needs to be better though. She was literally falling asleep and gave wrong answers to clear questions. Nurse Practitioner who examined my children when out of her way and exceeded my needs. I’m greatly thankful!! 🥹

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.

This is our primary care facility. We love it from ability to get reasonably prompt appointments to friendly bedside manner, superb staff service, and high-quality care. Dr. Munoz (Ibrahim) is EXCEPTIONAL!.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

Very quick and very professional care! Big waiting room with nice play area for kids and coffee machine.

It was a very good experience. No wait time, friendly staff and prompt care from the provider

Excellent care by Jackie.

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger