Professional Ear Wax Removal
in Halethorpe, MD

Wonderful experience, beginning with check in. Very clean facility and very friendly and attentive staff

I was a walk-in customer. There were 4 persons ahead of me after I completed the registration. I waited for over an hour before I was called. I was then taken to a room where my vitals were taken and told to wait to see the doctor. After waiting for over 45 minutes, I stepped out and asked if I was forgotten. I was told to continue wait as there was only 1 doctor. After waiting for over an hour in the doctor's chair, I had to leave to attend an emergency. I advised the personel at the desk that I would soon be back. I returned about 30 minutes later and was advised that I had to re-register and wait anew. Worst urgent care I've ever had.

Staff is excellent, kind, and knowledgeable, space is clean, prices are reasonable. Highly recommend.

My name is Patricia Heist and I was seen by Dr Garcia -Faust on 9/5/19. She was very nice and explained everything to me. The staff was very nice. This is not my first time there but i do know if I need medical care this is the first place I will go. You don't sit there all day like you do in emergency rooms.

The staff and the doctor were amazingly on top of things and were friendly. Very efficient and smoothly run. Called Monday morning and got a pre-op appointment for one hour later, an involved process with cardiogram and bloodwork, which took no longer than 40 including sign-in. Very personable staff, but that's a two-way street; I'm personable. So the appointment was actually fun (partly because I was not feeling ill or dicy).