Professional Ear Wax Removal
in Joppatowne, MD

Very professional and generous staff. Would highly recommend. Quick and very attentive.

My name is Patricia Heist and I was seen by Dr Garcia -Faust on 9/5/19. She was very nice and explained everything to me. The staff was very nice. This is not my first time there but i do know if I need medical care this is the first place I will go. You don't sit there all day like you do in emergency rooms.

I was a walk-in customer. There were 4 persons ahead of me after I completed the registration. I waited for over an hour before I was called. I was then taken to a room where my vitals were taken and told to wait to see the doctor. After waiting for over 45 minutes, I stepped out and asked if I was forgotten. I was told to continue wait as there was only 1 doctor. After waiting for over an hour in the doctor's chair, I had to leave to attend an emergency. I advised the personel at the desk that I would soon be back. I returned about 30 minutes later and was advised that I had to re-register and wait anew. Worst urgent care I've ever had.

This location was the most efficient and friendly Urgent care my husband and I experienced out of a few here in Aberdeen! We came in 6 mins before close with our feverish infant son. We were hesitant because we knew they were getting ready to close and felt that they would be less than willing to help because we would delay their closing. Not the case at all. Amber and The NP Katy Garnett were amazing! Check in to discharge was less than 1.5hrs and they were very welcoming and attentive to our child! Since then we do not hesitate to go to this location whenever we have an issue! Definitely our go to because of those two young ladies!

The staff and doctors were friendly, attentive, and professional. The Dr (Wundeful) listened to me and evaluated my needs and was refreshing to me. They have you check in on a tablet up front and wait in your vehicle, calling you when your turn is up. Amazing experience, thank you all!