COVID testing & Rapid testing near me in Montgomery Village, MD

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

I didn’t get seen til after 2, but my appt was 115. S with every doctor visit, I wish the timing was realistic. Medical Staff were kind and concise.

Excellent care by Jackie.

I will start with the positives. My child started feeling bad yesterday- sore throat, high fever at bedtime. Was able to schedule an appointment for today, very easy especially with the uploading insurance cards and online forms. They listened to our medical history and ran a strep test which ended up being negative. Diana the assistant, Charmaine the practitioner, and TJ the scribe were very welcoming, kind and respectful. If this review was based only on service provided I would give a much higher rating - but this review is based on the facility as a whole and I cannot say the same for the “practice” itself. When we arrived the staff had instructed all patients to wait outside because another patient had vomited in the waiting area. I understand that happens, but it seemed like the office was totally unprepared for such an occurrence (this is a pediatric leaning urgent care, I would expect nothing less than projectile vomiting when your bread and butter is children’s urgent illnesses). It would have been useful to check patients with appointments in at the door rather than making us wait 15 minutes past our slot to come inside? Once inside they had cleaned the majority of the mess, however the floor was sticky with Fabuloso cleaning solution which had been splashed around randomly (is this a medical grade disinfectant??) and “mopped” with a hand towel being pushed around with the stick of a mop. My kids and I were instructed to have a seat in an area that had been “cleaned” already, but a few minutes later a staff member returned to the lobby to spray Lysol at the floor from standing height (certainly not enough to saturate the surface as directed on the can), then proceeded to use medical grade sanitary wipes to clean all the chairs that were not occupied. WHY WAS I TOLD TO SIT ON CHAIRS THAT HADN’T BEEN WIPED DOWN YET? Also saw actual remnants of vomit on two other chairs and the wall. I have photos to show this. I was truly disgusted by the handling of a very standard medical situation. I will not return only for this reason.

Easy to book, friendly staff