Professional Ear Wax Removal
in Montgomery Village, MD

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

If you find that you need an urgent care center, this place is open on Sundays. I immediately made an appointment this morning, feb 18, 2024. I had to work today, was about 20 minutes late for my appt, and they were so pleasant when I arrived. I thought I had an ear infection; turns out I had a massive amount of ear wax in my left ear. Sarah and Jessica were very friendly and personable. Doctor Courtney was also very thorough. I'll be picking up my prescription at Walgreens tomorrow. Sarah was gentle and she removed so much wax from my ear. What a blessing to have this urgent care center near my job. I highly reccomend this amazing urgent care center.❤🙏

Decided to visit due to ongoing issues - found the clinic off Google as it was indicated as an Urgent care. Scheduling the appt was easy and quick. I had to reschedule for a later time and was able to do so without any difficulties. The nurse/technician that checked me in and did my initial intake was very welcoming, accommodating, and professional. He also administered the tests I had to take and was very friendly. When drawing my blood, I get squirmish but the technician did it incredibly well! I didn’t feel a thing! I appreciated how the doctor was quick, straightforward and also professional. Will definitely recommend and plan to return for PCP care.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

I scheduled about after work visit about concerns with sinusitis. They booked the appointment and allowed me to complete the paperwork ahead of time online.  I got there and was seen within 7 minutes.  I was checked out in my sinuses, throat, mouth - had my vitals.  There were signs of sinus swelling so they gave me a prescription and told me to give it a week for the symptoms to go away.  if not they could see me again rather quickly.  After a week - I feel better.  I would recommend this provider and facility.

I was in and out in no time. It’s a fairly new facility. The family nurse practitioner, Emelda, was wonderful. Great bedside manner. Offered options for treatment that she explained very well as to the pros and cons of each. If you live or work in the neighborhood, this is the place to go.

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

I didn’t get seen til after 2, but my appt was 115. S with every doctor visit, I wish the timing was realistic. Medical Staff were kind and concise.