Professional Ear Wax Removal
in White Plains, MD

It was a pleasant experience, outstanding care and friendliness staff! Will come back for sure 😊

The facility is exceptionally clean. Wait time was a bit longer than expected but the doctor spent a lot of time with us so I understand the wait. We left satisfied that we had all of the meds and care we needed — thank you!

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

Always provide dependable care. Staff is reliably and helpful. Thank you for being in our community!

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

Quick. Everyone was nice and knowledgeable.

A friend recommended this Dr Arora and this clonic.  They could not have been more attentive and kind.  He listened.  The. Staff has a good working relationship with each other and other patients.  I would highly recommend Dr Arora.

I scheduled an appointment and appreciated the convenience of doing so. However, my experience felt disorganized, and there were longer than expected wait times, even though there were not many people in the waiting room. While I understand that delays can happen at doctors offices, I was a bit surprised of how long the wait was despite scheduling prior. After waiting for an hour and a half past my schedule time, I received a text, asking how my visit went and notifying me that I had been checked out, even though I hadn’t been seen yet. When I inquired about this, the staff quickly realized it was an error and put me back on the list, and saw me right away. They were very apologetic, and I appreciate the responsiveness, I’m sharing this feedback, as requested, and I hope this was an isolated incident.

This urgent care never disappoints. Grateful for good staff, quality care, fast results and clean atmosphere.

We’re still waiting on the cough prescription they were supposed to send for our 3 year old going on two days later.

Personas muy amables comprensivas y lo mejor q lo atienden en cualquier idioma grasias q Dios los bendiga

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

Excellent care by Jackie.