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Both the front and back staff were friendly, and helpful. Both the waiting room and patient’s rooms were clean and inviting.  Dr. Shuker has an excellent bedside manner, he’s very knowledgeable and conducted a thorough exam. I wasn’t rushed during my appointment, treatment was discussed with me, and my questions were answered. I recommend Beacon Skin and Surgeries to all.

I am always taken care of promptly and pleasantly The staff is very helpful

The best urgent care here in Ann Arbor! The office staff was amazing!

Incredibly efficient, Chelsea went above and beyond, BIG SHOUT

While I was initially hesitant to visit an urgent care facility - the location and "newness" of this office (plus, my need for quick answers) - prompted me to visit on 1/31/23. It was absolutely a pleasure. All staff members (Specifically, Dr. Dwaik and the triage nurse) were knowledgeable, kind and efficient. Since I often have a difficult time getting an appointment to see my longstanding family doctor due to short business hours and a packed schedule, I will gladly visit Family Urgent Care should the need arise. Thank you for putting me at ease and being so patient and attentive to my concerns!

Outstanding care and service. Was able to get right in and the staff was friendly, patient, thorough, and wonderful to work with. My kids said they preferred it to going to their pediatrician! Nurse was so gentle and patient and PA was thorough and kind. Cannot recommend this place enough!