Professional Ear Wax Removal
in Richmond, MI

I've been to this urgent care facility at least a dozen times. I have always been seen in under 30 minutes, usually under 15 minutes. I've been treated by a doctor and 3 different physician's assistants. All have been very friendly, listened to my descriptions of symptoms, thorough in assessment - including lab work when needed - and seemed to truly care about me as a person, not just symptoms to treat. In my opinion, their treatment is not overly aggressive or too conservative. The waiting room is spacious, the exam rooms are clean and all staff follow safety protocols - washing hands and using gloves/masks when or if needed. This location has regular physicians who see patients by appointment during regular business hours. I have a primary care physician (who is not out of this office) but will continue to use this facility for after hours or weekend visits to urgent care when needed.

The staff and provider who tested my daughter were excellent. They used gloves, masks and all safety equipment necessary to protect patients. Were kind, caring and thoughtful while providing test. Added a second screening since we received a negative, called us at home to give daughter instructions on how to feel better until PCR results come back. This is my 4th time visiting and I'll be back when we need testing in the future.

Absolutely another 5 Stars to Dr Brad and his staff. Anytime I or my Family have been in to This Urgent Care - Always, on Point !! Thank you again

I had a great experience at this clinic! Wait time was minimal and the staff was pleasant and efficient. The provider was very kind and treated me with respect. I would definitely return to this clinic!

Best walk in clinic experience I ever had. Came in on a Sunday . Krissi was very helpful with paperwork. Friendly staff, called in my prescriptions right away.