Professional Ear Wax Removal
in Utica, MI

I've been to this urgent care facility at least a dozen times. I have always been seen in under 30 minutes, usually under 15 minutes. I've been treated by a doctor and 3 different physician's assistants. All have been very friendly, listened to my descriptions of symptoms, thorough in assessment - including lab work when needed - and seemed to truly care about me as a person, not just symptoms to treat. In my opinion, their treatment is not overly aggressive or too conservative. The waiting room is spacious, the exam rooms are clean and all staff follow safety protocols - washing hands and using gloves/masks when or if needed. This location has regular physicians who see patients by appointment during regular business hours. I have a primary care physician (who is not out of this office) but will continue to use this facility for after hours or weekend visits to urgent care when needed.

I have never been to a big practice where you can rotate and see whichever doctor is available and love each one of them. From the front desk to the MA’s, the NP’s, and the doctors they all treat you like family. You are not rushed, but they are efficient and value your time. You have the option to make an appointment or be seen as a walk-which makes it so convenient for everyone. The hours are very convenient, including Saturday, and the cherry on top is the super fast in-house pharmacy. They also have a lab and x-rays on-site so you don’t have to deal with the dreadful ER. ( With the walk-in they do get busy sometimes, so you may have a wait but that happens with any provider, especially the ER and urgent care.) Part of me doesn't want to submit this review because I want to keep them all to myself but everyone I refer them to has had the same experience. You won't be disappointed.