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1 instant-book location

5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.
4.6(266 reviews)
Urgent care
Urgent care
So happy for the convenience of this location! I’ve been there several times. Everyone is incredibly friendly!! The wait time is extremely good! I’ve never waited longer than five minutes. The care given is exceptional!! A+ in every way!!
5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
4.0(2 reviews)
Urgent care
Urgent care
4.4(841 reviews)
Urgent care
Urgent care
4.5(1.1k reviews)
Urgent care
Very accommodating staff, didn't have to wait long and very professional and caring medical team. Took great care of my 10 year old son.
Urgent care
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
First time being there and really enjoyed talking to the staff! They explained everything I needed to do and told me what was going on in a clear and understandable manner.
4.55(11 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I called ClearChoiceMD on December 30th and spoke to Maria at the Portsmouth office I had two questions: one was for a rapid antigen Covid test for a trip and the other was a physical for my Master Captain Coast Guard license renewal. Maria was so kind and patient and worked hard to find the doctor that does the physicals at another branch in Maine and to make sure I had the needed covid test for my trip on January 4th to the Bahamas What a great asset she is to everyone that calls needing help and ClearChoiceMD
3.67(3 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Friendly staff and providers and they take precautions to keep patients socially distanced. They were able to do an MRI and give me results quickly. Check in is easy.
Urgent care
I had been sick for five days by the time I decided to go to urgent care. I made an appointment online, uploaded all the necessary documents and arrived at the appointment for the time I selected. The receptionist was pleasant and offered a seat. Also informed me I could sit in my car if I would be more comfortable. I waited only about 15 minutes beyond my appointment time and was called into the exam room. The medical assistant was friendly and professional and told me what I could expect. She started with vitals and then swabbed me for Covid and flu. She made sure to tell me it would take about 15 minutes to process both. The Physician’s Assistant examined and diagnosed me. He explained the medications he was calling in, in a caring and professional manner. My overall experience was an A+. I will be returning. I just hope no time soon.
4.54(12 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I was so....so....sick with the flu! Dr. Robin was empathetic, able to listen to me with reguards to my complicated Med history, and his care was excellent! I highly recommend this care facility! Very professionally run facility! We are lucky to have such great care professionals!
2.5(12 reviews)
Urgent care
1.0(1 reviews)
Urgent care
4.2(5 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
I went to Express Med for a possible eye infection on a recent Saturday morning I waited no more that a few minutes before being called in. The treating professional I saw was Iris who was very thorough and correctly diagnosed and treated my condition. I was very happy overall with the service provided. I would recommend this highly. Note: My Salem PCP's office ONLY recommends this walk-in clinic, according to my wife. :-)
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