Professional Ear Wax Removal
in Brookdale, NJ

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Great experience. The staff is professional and very friendly. The young nurse made me feel very comfortable the whole time.  Totally I will recommend it.

I had an irritated eye for a week.  I decided that it was time to get it check out one morning and I came in as a walked in.  I was seen less than 15 minutes. I was checked out and prescribed medicated eye drops which was sent electronically to my local pharmacy.   The service was fast.

I was taken care immediately.  Everyone was so kind.  I would recommend anyone to go.   Thank you for everything.❤️🥰

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

I would definitely recommend.  The entire staff was very helpful and supportive.

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Woke up yesterday feeling lousy. I went to AFC Paramus and was seen by Anna the PA…very professional, friendly and knowledgeable. The staff was equally pleasant. Great job….

Awesome staff. Clean facilities. Overall amazing and will go back

The staff was very friendly and responsive, and the practitioner was clear on my treatment plan.

Made an appointment and waited over 30 mins. Still waiting on test results.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Scheduling was so easy, check in was a pleasure, the most wonderful staff, and the PA spent time with me, coming up with ways to treat my cough…I would recommend this office to everyone!!

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

The nurse and doctor were very kind, helpful and thorough.  Different than usual Dr that’s there, she actually listened and didn’t talk over you when you were describing pain and issues.  They were both very helpful.

There is a lack of good communication between the front desk and the doctor in charge of calling back patients. Even though this doctor told me she has a policy of returning calls at the end of the day, she wasn’t able to tell that to the front desk so they tell the patient. Unfortunately I wasted an appointment visit that she was not willing to not charge, but better yet, loosing a new customer. Is sad to see how greedy director she is.  The staff in general is ok. Nurses are nice and even apologetic about this situation. But as they say, this matter was above their capabilities. If k ever go back I’ll make sure I’ll never have to see this lady dr director.

I have been to this location many times over the past few years and my experiences have always been positive.  There is rarely a wait, it is always clean and the entire staff is great. I visited today and both Jackie and Alexa were extremely helpful.   Highly recommend this place.