Annual Physical Exam
in Carteret, NJ

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

My Wonderful wife wanted me to get checked out as I’ve been sick all week. The nurse was very nice and the Dr took her time and listened to my issue. Ordered a a chest X-ray.  Very happy with the care.

Everyone was incredibly efficient and friendly. I will be returning if I have another medical concern.

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

The doctor was wonderful- very thorough and knowledgeable. Unfortunately the nurse’s bedside manner was much to be desired- abrupt and quick and just wasn’t pleasant.

Waiting for Doctor to call with X-ray results

I was visiting my son and his family and became sick after babysitting my sick grandchild. I knew my body was telling me to see a doctor so I visited the American Family Care. The best move I made. Everyone in the office, from the receptionist to the Vanessa, John, and the Dr. Alexa were so warm and caring. I was in and out in half hour, and that was with a short staff I highly recommend this provider.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

I scheduled an appointment the morning of my visit. It was easy to get the appointment. And what a delight seeing Ms. Nina. She is absolutely beautiful inside and out. And she’s smart and has the best bedside manner. I will always use this facility. Awesome place to go when you aren’t feeling well. Thanx so much.

Called for an appointment & got when I wanted no problem. The staff checking in are very nice , just a shame it’s such a long waiting period !! While I was waiting I saw at least 4 people leave because they were told it would be a 3 hour wait!  The nurse & Dr who saw me were very friendly and professional & I would go back to this site if need be.