Annual Physical Exam
in Montvale, NJ

There is a lack of good communication between the front desk and the doctor in charge of calling back patients. Even though this doctor told me she has a policy of returning calls at the end of the day, she wasn’t able to tell that to the front desk so they tell the patient. Unfortunately I wasted an appointment visit that she was not willing to not charge, but better yet, loosing a new customer. Is sad to see how greedy director she is.  The staff in general is ok. Nurses are nice and even apologetic about this situation. But as they say, this matter was above their capabilities. If k ever go back I’ll make sure I’ll never have to see this lady dr director.

I was visiting my son and his family and became sick after babysitting my sick grandchild. I knew my body was telling me to see a doctor so I visited the American Family Care. The best move I made. Everyone in the office, from the receptionist to the Vanessa, John, and the Dr. Alexa were so warm and caring. I was in and out in half hour, and that was with a short staff I highly recommend this provider.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

Great as always. Speedy and efficient. Feels like a regular doctor. Highly recommend.

On Sunday morning I decided to seek care for a finger I pricked with a wire accident a few days earlier which became infected. I made an online appointment for the am and went to the clinic. I was told it’s a walk-in clinic so appointment time may not be precise if others have arrived. There was only one person ahead of me so my wait time was less than 15 min. Intake and visit with Dr was professional and efficient. Thank you.

Very good didn't have to wait long got in and out the doctor was great now my daughter is feeling better

My son was having right side of chest pain and the staff was professional, friendly and nice. Took good care of my son. I love when a place is welcoming because they put your stress at ease. Thank you

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

East appointment, seen, heard and tested. My test came positive for strep and I was surprised -and relieved. Very nice and got scripts. Will come back because of thoroughness and ease of outing

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Even through the system somehow mixed up the appointment I made and changed it to a different time, they got me in quickly. The doctor was kind, efficient and explained everything thoroughly.

Fast and easy , check in at the front offices, a link was send to my phone in order to up load all my personal and insurance information , signed all the paperwork in the app and summit it with in few minutes everything was done and I received a confirmation

Each and every staff person was very friendly and professional. It was a positive experience

Very quick process and very friendly.

Scheduling online was simple and filling out forms ahead of time made visit easy.  The staff was friendly and helpful