Professional Ear Wax Removal
in North Caldwell, NJ

This is my favorite urgent care and my absolute go to place to get care!! The entire staff including the nurses, receptionists, and front desk workers are beyond friendly, nice, and caring. They work thoroughly and explain very well. I am a young adult and find each movie themed room to be very cute and rather comforting. Can only imagine that kids love this place! And they have a tv on and each room for kids to watch while they wait for the doctor ( not that the wait time is long once you’ve gotten brought back by a nurse). Also with covid and the new variant, I will admit it’s a bit hectic/ busy, but that is as expected. And I’ve still been able to make an appointment online and get seen right on time and left within an hour, which is exceptional! Anywhere else I’d go, I’d be waiting hours upon hours and booking online makes it quick, easy, efficient. PM pediatrics allows me to feel at ease and very safe in their care. I highly highly recommend PM pediatrics. Also a bonus is that they take patients up until they turn 27, which is great! Although, I wish they could take me longer because I love it there!! I’ve been to this urgent care about 4 times since September of this year (it’s now December), being that I work at a daycare and germs & exposure get around pretty quickly. Also seemingly very cleanly, even with it being busier with covid. Also my doctors have let me stay until I felt safe enough to go home and talked me through my concerns and at home care plan & if anything were to go wrong or I continue to not feel well. Thank you, PM Pediatrics!!! So greatful to you guys!

Very pleasant atmosphere... and I like the music they play there. It is spacious and modern, very clean. I went for a covid rapid test. It was a breeze as the technician in no way tried to poke my eyes out, through my nose, during the test. They allow only a certain number of people in to comply with social distancing. As a seat opens, you may enter. A very positive experience.

Doctor took his time explaining to ensure I understood

Everything about this place but mainly the staff is what makes this place great. I was taken aback at how great of service I received. The staff were friendly professional prompt and timely. If you could give them a raise or some type of merit bonus you should because this type of service in this neighborhood is very rare.

I was mostly happy besides that they took an 'overnight' throat culture of my daughter. It's 24 hours later and I still don't have results... Had i known it would take 2 days to get results from their overnight cultures I would have gone elsewhere. Please let your patients know that it may take 2 days to get results so they can make a decision if they'd like to go elsewhere.

An awesome Customer Care Representative named ED, on several occasions has gone above & beyond with helping me navigate the system as I acquire the info needed to access health care benefits for my mother. Thanks again ED, your excellence will never be undervalued....!!

The provider and staff were friendly, knowledgeable & very thorough. There was hardly any wait time. The office was very clean & sanitized.