Annual Physical Exam
in Atlantic Beach, NY

Receptionist was very nice and helpful while juggling a lot of waiting patients!

I was very satisfied with the staff and the doctor. the waiting rooms were clean and the equipment appeared to be as well. overall, a very good visit.

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time

After years at IMA in Shrewsbury -- i am so much happier here. This is a really great place.

I always recommend this business when people ask for a walk-in, the staff is so friendly, I never have a long wait time ever! The Doctor there are attentive and really listen to you and take the time to explain everything in detail, I have been seen by Dr Anna and she is GREAT, her bedside manner is awesome! I never feel rushed or not heard, never had a bad experience here ever.. five stars from me!

Had respiratory symptoms for the last couple of days. I was able to schedule my appointment for today, and I was seen and diagnosed in a timely fashion. Not my first visit here, and I was not disappointed. Great medical team!

This was a positive experience from start to finish! Friendly & efficient staff, spotless facility, and knowledgeable nurse practitioner. Highly recommend this facility.

They are so efficient and accommodating. Love the people.

I have been to this west end urgent care I would say probably at least 10 times if not more!!!!they are the best!!from the moment you walk in they greet you with a smile and make the registration very easy just make sure you bring insurance cards.next which has never been a long wait for me you see p/stakes your complaint and history.then a few minutes later a Doctor comes in reviews info examines and every doctor I have had has spoken to me in terms I understood not some medical jargon!!!feel free to ask any questions all the doctors there p/a s and receptionists are the best.they even give u a printout of your diagnosis and tfeatment!!!SPECIAL THANKS TO THE HIGHLY Experienced Doctors!!WEST END CITY M.D.CIT