Book urgent care & walk-in clinics near me in Buchanan, NY

My son woke up with a sore throat. His PCP was available, but not for many hours. The physician at DOCS had availability. She was empathetic, thorough, knowledgeable and insightful.

Dr Kessler was an excellent provider, and Luis the MA was very knowledgeable and pleasant

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Care was courteous and professional. Solv app lists wrong address so difficult to find

The wait was long, which I was well aware of. The nurses were nice but seemed stressed seemed stressed and overwhelmed. The healthcare provider was treating me virtually thought an iPad, which was a little weird.  Here’s where I had issues: when I told the healthcare provider my symptoms, he ordered tests for the flu and Covid and then  prescribed me antibiotics before know the results of the tests. I was told that they would call me an hour after my appointment to let me know the results of the tests (which they never did). At that point I had already gotten my antibiotics from my pharmacy and started taking them. I quickly noticed my symptoms progressively get worst and my fever kept getting higher. I then got an email with my test results and turns out I have the Flu A stain and if you know anything about antibiotics, you are not supposed to take those with a viral infection because it can have a slew of negative effects on your health and worsen your viral symptoms. I tried calling the location I went to twice to get more info about why no one called me when my results came in and why I was prescribed the wrong medication/no one called me to tell me to start taking the antibiotics.  I ended up calling my primary and he felt bad I had such a negative experience and then prescribed the correct medication to take for the flu.

Everyone was super sweet and professional, check in was great and the staff went above and beyond. The wait time was over two hours and I had an appointment. I did get everything checked out though and received my medication to help me get better.

They were perfect, attentive and aligned with all of my needs! Much suggested!