Pediatric urgent care near me in Chappaqua, NY

Had a 11am appt. Arrived about 10 mins late but texted to inform. Would have been amazing if they texted back to let me know there was a 2 hour wait once I got inside. I received 3 text the morning of about checking in.. they could have just delayed my appt. They were behind due to a few unforeseen issues. Just tell patience so we can go about our day and plan accordingly. Other than that, everything was fine.

Check-in was fast and simple. Staff was amazing with my 5 year old!

This was my first time coming here and let me tell you that the staff there was truly amazing very nice. The place is very clean overall I LOVE IT will come back again.

Very professional and excellent treatment, Very good and fast service

Repeat blood work, it was a wonderful experience. Check in was fast, I got called in the back, less then 10 minutes. The staff of course is always a pleasure to be around.

I always feel well taken care of.  That’s why I come there.❤️👏🏽

Scheduling appt was easy, wait time after arriving was an hour after scheduled appt time. Once brought into exam room everything was addressed in an appropriate amount of time and received results quickly. Staff were all nice but would appreciate if they could update people in waiting room when they are running late and what the expected wait time is for people waiting to be seen

Dr was in a rush not listen properly. Not really helpful. Not really happy

Each and every staff person was very friendly and professional. It was a positive experience

Very good under difficult times. Web site

Staff is courteous and caring.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Walked in after work and I didn't have to wait long at all.

Super easy to book online and overall great experience.

The tech or nurse that took the throat culture took the sample in a very rushed and quick manner and I question whether the result is accurate. The last time I took my other child there I had the same person and the result was negative but when I went to another Dr it was positive less than 24 hours later. I know results can change but I wish that person would be more thorough and take their time.

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.