Professional Ear Wax Removal
in College Point, NY

Very pleased with the overall experience here. Receptionist was very pleasant as well as the support staff we encountered. Saw Dr. Mary Wolter who was very personable and easy to talk to. She performed a thorough exam and answered any questions or concerns we had. Never felt rushed. Office and patient rooms were immaculate.

One place I would not think twice to go for care. Scheduling is easy. Check-in is easy and staff are professional. They make sure they take good care of you.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

Very competent staff . Answered all my questions without hesitation. Will definitely return on my next trip from Canada

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

I would definitely recommend.  The entire staff was very helpful and supportive.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Great experience. The staff is professional and very friendly. The young nurse made me feel very comfortable the whole time.  Totally I will recommend it.

That was my first visit with my daughter and so far, so satisfying.

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

PA was attentive and explained what he was going to do and what to expect. He had a good bedside manner

Ms. Tamika was very professional and caring.  My daughter and I were very pleased with our care.

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

I had an irritated eye for a week.  I decided that it was time to get it check out one morning and I came in as a walked in.  I was seen less than 15 minutes. I was checked out and prescribed medicated eye drops which was sent electronically to my local pharmacy.   The service was fast.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Scheduling was so easy, check in was a pleasure, the most wonderful staff, and the PA spent time with me, coming up with ways to treat my cough…I would recommend this office to everyone!!

My son was having right side of chest pain and the staff was professional, friendly and nice. Took good care of my son. I love when a place is welcoming because they put your stress at ease. Thank you