Professional Ear Wax Removal
in East Rockaway, NY

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

Had a 11am appt. Arrived about 10 mins late but texted to inform. Would have been amazing if they texted back to let me know there was a 2 hour wait once I got inside. I received 3 text the morning of about checking in.. they could have just delayed my appt. They were behind due to a few unforeseen issues. Just tell patience so we can go about our day and plan accordingly. Other than that, everything was fine.

I had a problem with my left eye; that is, tearing and eye stuck together after night sleep. Was told I had infection “pink eye ; it was contagious. Prescribed drops for eye.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

Overall, the experience was fine, especially considering I was a late walk-in. However, the waiting area definitely needs an update. The carpet should be replaced with linoleum or tile flooring for better cleanliness and to help reduce germs.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

That was my first visit with my daughter and so far, so satisfying.

Felt like I had a Blood sugar problem. Levels were a little high a few days before blood test . Wanted to check it again two days later and they weee up a little bit more . Previous doctors did not mention A1C The provider acutely explained blood sugar can go up and down it’s the A1C that’s important to watch and monitor if you are diabetic. She was so amazing I can’t remember her name. I was not eating or taking care of myself as k r should. Had a scare at the hospital a few days before and it’s time to make some life changes to get better and live more healthy.I this they do a fantastic job at Cliffside urgent care the level of service is outstanding. I always go there when I need medical help.

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

It’s always a pleasure to schedule appointments on the Solv app or as a walk-in. The check in is lengthy but that’s to be expected. After that check in is a breeze and waiting time is not long at all. The staff is always friendly and care from the providers is thorough and efficient. I would recommend AFC for family oriented care.

Very happy with the staff and the doctor was very professional and a huge help

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen

Scheduling was so easy, check in was a pleasure, the most wonderful staff, and the PA spent time with me, coming up with ways to treat my cough…I would recommend this office to everyone!!

The lady they have working there right now at the front desk is a very professional and good person.. that’s rare for urgent care. Make sure you keep her happy.