Professional Ear Wax Removal
in Fresh Meadows, NY

It’s pointless to offer online appointments to make people wait for hours. I won’t be coming back

Half way through my appointment, the fire alarm went off. We all had to be evacuated. I had been putting my appointment off for the issue for a year. I finally scheduled it, and boom... you gotta go (lol). It wasn't their fault though. Other than that, I was very pleased with everything.

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

The check in computer machines were too complicated for Senior Citizens and individuals who are not computer savvy.  We had to use several check in machines to check in. The receptionist had to use two machines before she could check us in. Staff was very nice.

Scheduling, Check-in, Staff, & Care were all excellent. This facility is highly recommendable!

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Thank you for agreeing to monitor my hand infection while its being drained till it heals. She did a wonderful job packing the incision for me. She knew exactly what to do. Thank you again. I will see you weekly until it is cleared and healed.

Very professional and helpful. Would definitely go back.

Went in for a pre-employment screen and everyone was friendly and professional. I would recommend this facility to friends and family.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

I walked in without an appointment with cold and sinus symptoms. I was seen, treated and on my way all within 20 minutes, which is fabulous when you are not feeling well. I highly recommend Carbon Health.

Staff was awesome...everyone help and make sure we feel better.

I have been to this location many times over the past few years and my experiences have always been positive.  There is rarely a wait, it is always clean and the entire staff is great. I visited today and both Jackie and Alexa were extremely helpful.   Highly recommend this place.

Came to the office on Sunday when my right eye was swollen, red and painfull and realized I had a red bumpy Rash on the bridge if my nose and it was painful under my glasses. Had headaches. Waited about 2hrs to see the staff. Staff was courteous, but it was a long wait to see the assistant and Dr. After giving symptoms to assistant, sge gave me an eye test naming the letters. The Dr. came in a few mins later for about 10 mins just looked at me and said I had shingles/herpes virus and it infected my eye and I need to see my eye Dr. Mon. Because it can cause blindness if not treated right away. She sent RX to my pharmacy and said goodbye.

Scheduling was easy. No wait. In and out quickly. Emily was great!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!