Professional Ear Wax Removal
in Brooklyn, NY

The staff was fast did well I didt wait long I’m waiting area or room

Staff was amazing - Dr Megan was especially phenomenal and extremely helpful / caring. I wish I could plan my sporadic urgent care visits around her schedule!

I had an irritated eye for a week.  I decided that it was time to get it check out one morning and I came in as a walked in.  I was seen less than 15 minutes. I was checked out and prescribed medicated eye drops which was sent electronically to my local pharmacy.   The service was fast.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

The staff were friendly and patient with my little one. Dr. Adeyemi was informative and worked with care. The office is always clean and quick with service.

There is a lack of good communication between the front desk and the doctor in charge of calling back patients. Even though this doctor told me she has a policy of returning calls at the end of the day, she wasn’t able to tell that to the front desk so they tell the patient. Unfortunately I wasted an appointment visit that she was not willing to not charge, but better yet, loosing a new customer. Is sad to see how greedy director she is.  The staff in general is ok. Nurses are nice and even apologetic about this situation. But as they say, this matter was above their capabilities. If k ever go back I’ll make sure I’ll never have to see this lady dr director.

Very quick process and very friendly.

Quick, courteous, and professional................

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

It’s always a pleasure when I bring my son in for a visit. I never have to wait a long time, the staff is very courteous and friendly and the facility is always clean. My son’s doctor succumbed to a sickness back in the Spring and I brought him him here for a physical. I have made up my mind. CityLife will be his primary. Thank you to the staff for making the choice so easy.

I was so happy that I made it in time for my daughter to be seen at the Urgent Care. I set an appointment for 7:45pm. Knowing they close at 8pm , I was cutting it close. Everyone was very pleasant.

Waiting for Doctor to call with X-ray results

Excellent staff, I was very well attended to and very promptly, congratulations, good work   🙏🏻👍🏻