Annual Physical Exam
in Heritage Hills, NY

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Had stubbed toe. Max the radiologist was friendly and informative and the doctor was terrific!

Wonderful The front desk overworked but still excellent in everway.

Scheduling appointments and communication with my Primary Care Physician is next to impossible and I think she is wonderful. Whenever I call the main number, I must navigate my way to get a live person to answer. Whenever I leave your voice message, I NEVER get a returned phone call. If this situation does not improve, I will be forced to find another care provider.  Your physicians and staff members are very well aware of the problem. You need to fix it!

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Very good under difficult times. Web site

Staff is courteous and caring.

Walked in after work and I didn't have to wait long at all.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.