Professional Ear Wax Removal
in Middle Village, NY

Scheduling appt was easy, wait time after arriving was an hour after scheduled appt time. Once brought into exam room everything was addressed in an appropriate amount of time and received results quickly. Staff were all nice but would appreciate if they could update people in waiting room when they are running late and what the expected wait time is for people waiting to be seen

This was my first personal visit to an Urgent Care facility in my lifetime. I was impressed by the ease of scheduling and care. Very happy that you had access to My Chart records and medications, etc. The staff were nice but did not introduce themselves.  The MD might have but I didn’t catch his name due to his soft voice.  Otherwise I was very pleased with my visit.

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Me atendieron rápido y todos fueron muy amables , todos estaba muy limpio y las atenciones fueron muy buenas

Had stubbed toe. Max the radiologist was friendly and informative and the doctor was terrific!

Easy check in, I went in 10 min after check in. Amazing staff, really caring! They really listen your symptons and ask questions. They Did Xray. All the virus test. Got a antibiotic shot for my Pneumonia. I was there for 1 and 1/2 hours. Better than the hospital!

I was rejected due to my insurance.    Active duty military using tri-care  and was told they don’t accept it.  Sad

grateful they were open and i could get started on antibiotics

Nice people - took good care of us and provided treatment and then prescriptions for the required meds. So glad they exist !!! Thank you

The check in computer machines were too complicated for Senior Citizens and individuals who are not computer savvy.  We had to use several check in machines to check in. The receptionist had to use two machines before she could check us in. Staff was very nice.

I was in and out quickly and the staff were very helpful

Thank you for agreeing to monitor my hand infection while its being drained till it heals. She did a wonderful job packing the incision for me. She knew exactly what to do. Thank you again. I will see you weekly until it is cleared and healed.

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Very happy with the staff and the doctor was very professional and a huge help

My son woke up with a sore throat. His PCP was available, but not for many hours. The physician at DOCS had availability. She was empathetic, thorough, knowledgeable and insightful.

I understand the wait time being long but the receptionist could not even give me an estimated wait time and that makes a big difference when you have a cranky baby. She also didn't know how to print me a detailed itemized receipt and asked me to call back tomorrow. The PA though was super super nice and helpful.