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Professional Ear Wax Removal
in Mount Vernon, NY

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1.0(4 reviews)
4.56(2.7k reviews)
The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.
4.85(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They were nice just took so long even though I was the only patient but sweet staff
4.17(112 reviews)
Scheduling appt was easy, wait time after arriving was an hour after scheduled appt time. Once brought into exam room everything was addressed in an appropriate amount of time and received results quickly. Staff were all nice but would appreciate if they could update people in waiting room when they are running late and what the expected wait time is for people waiting to be seen
4.45(58 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.
4.8(7.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

4.48(58 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

It was easy to schedule an 8 AM appt I was at the door at 8 AM but the receptionist sat there looking at me while I stood outside in windchill temp of 7 The door wasn’t unlocked until 8:05  AM which is a lot when I am sick waiting in the cold
4.64(45 reviews)
Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen
4.62(1k reviews)
Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!
4.51(41 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.
4.58(62 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Staff is great, not long waiting period at all. But, the physician assistant is a terrible listener and has no idea of what she's doing. Maybe she was overwhelmed. We all have bad days but, she's suspect.
4.93(15 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

3.85(20 reviews)
The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!
4.73(95 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!
4.83(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great service from staff to physician. It's why I keep coming back!!! Good Work People!!!
4.64(11 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

The lady they have working there right now at the front desk is a very professional and good person.. that’s rare for urgent care. Make sure you keep her happy.
4.95(39 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I was in and out quickly and the staff were very helpful
4.79(67 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

1st time here was expecting to be here forever ! We were .in and out in less then 20 min!!! .the apt was for my sick 7 year old so it was amazing !! And it's 8 min from my house ! Takes all insurance which is awsome also!!
4.72(57 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had an overall experience at this location the staff is super friendly.
4.9(120 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Receptionist is nice and friendly with smiles 😃 face with manners
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