Professional Ear Wax Removal
in Nanuet, NY

My first visit to this facility, excellent service, highly recommend.

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

Made an appointment for 12;40 was called in after 2pm. I was not a walk in, maybe 2 people ahead of me so I could not understand the wait. Just to check in I waited on line for over 20 minutes while the person checking in was filling out her forms sitting at the check in desk!

Check-in was fast and simple. Staff was amazing with my 5 year old!

Very Kind and Professional staff. Vida , exceptional Provider. MaryAnn , Medical Assistant  was attentive and gentle in caring for Me . Eric greeted me at the front desk with a kind Personality and helped Me complete my signing in information. Highly Recommend , AFC, Denville.

It’s pointless to offer online appointments to make people wait for hours. I won’t be coming back

Each and every staff person was very friendly and professional. It was a positive experience

First time going there and I must say the all around service was excellent.

Easy to get an appointment. Short waiting time to see doctor. She was confident and quick to identify my issue, how to care for it and what follow up was required. Will definitely return when necessary.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Woke up with stuffy nose, booked an appointment and was in and out in 30 mins. Everyone was very kind and professional.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

I dint get the help I was expecting Dr didn’t even took a look where I told hem I was feeling pain

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience