Professional Ear Wax Removal
in Pleasantville, NY

This visit I waited about 30 minutes before getting into a room, that was quicker than usual but I was the only person waiting. I filled out my check-in ahead of arriving so I anticipated getting in quick on a Tuesday afternoon. I didn't like that the office scheduled my appointment for me with a different primary doctor than my usual, and I didn't like that the doctor was virtual and I talked to a tablet. I would have preferred waiting longer for an appointment to see my same doctor, but you can't see which provider you're scheduled with. Next time I'll inquire about that if it's possible. Mostly I felt confused that this virtual doctor recommended a treatment plan that was different than what I had discussed with my usual provider. I have had good experiences here and I still like the office, mostly though because I like my usual doctor, he's really great.

That was my first visit with my daughter and so far, so satisfying.

Scheduling, Check-in, Staff, & Care were all excellent. This facility is highly recommendable!

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Got out of work early yesterday and remember that I had ran out of medicine. figured I just swing by no phone call no appointment. Was very Pleasant. In-N-Out in 30 minutes. Very easy!

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

everything is all good…quick check in…great doctor…everybody is on point… thank you

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

My department came here for the rapid test. The covid test wasn't pleasant but the staff was fantastic.