Pediatric urgent care near me in Richmond Hill, NY

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Wonderful The front desk overworked but still excellent in everway.

Easy to get an appointment. Short waiting time to see doctor. She was confident and quick to identify my issue, how to care for it and what follow up was required. Will definitely return when necessary.

PA was attentive and explained what he was going to do and what to expect. He had a good bedside manner

They were nice just took so long even though I was the only patient but sweet staff

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

I had a problem with my left eye; that is, tearing and eye stuck together after night sleep. Was told I had infection “pink eye ; it was contagious. Prescribed drops for eye.

Had a 11am appt. Arrived about 10 mins late but texted to inform. Would have been amazing if they texted back to let me know there was a 2 hour wait once I got inside. I received 3 text the morning of about checking in.. they could have just delayed my appt. They were behind due to a few unforeseen issues. Just tell patience so we can go about our day and plan accordingly. Other than that, everything was fine.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

Overall, the experience was fine, especially considering I was a late walk-in. However, the waiting area definitely needs an update. The carpet should be replaced with linoleum or tile flooring for better cleanliness and to help reduce germs.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Felt like I had a Blood sugar problem. Levels were a little high a few days before blood test . Wanted to check it again two days later and they weee up a little bit more . Previous doctors did not mention A1C The provider acutely explained blood sugar can go up and down it’s the A1C that’s important to watch and monitor if you are diabetic. She was so amazing I can’t remember her name. I was not eating or taking care of myself as k r should. Had a scare at the hospital a few days before and it’s time to make some life changes to get better and live more healthy.I this they do a fantastic job at Cliffside urgent care the level of service is outstanding. I always go there when I need medical help.

It’s always a pleasure to schedule appointments on the Solv app or as a walk-in. The check in is lengthy but that’s to be expected. After that check in is a breeze and waiting time is not long at all. The staff is always friendly and care from the providers is thorough and efficient. I would recommend AFC for family oriented care.

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Well, to be honest I was a bit disappointed. I went online to search for a "podiatrist" for a same day, or next day appointment. Using my zip code, I searched for locations in which to see a podiatrist the same day...... Your location, which is just within three or four blocks from my home, came up. Bottom line is, I anticipated, and expected to see a board certified podiatrist... A doctor who "specializes in foot care!"

The facility was extremely well run and clean. I waited a short time after making my appointment online and the staff were all friendly and took care of my questions and concerns. I left feeling better already.