Professional Ear Wax Removal
in Rocky Point, NY

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

I was in and out quickly and the staff were very helpful

Scheduling appt was easy, wait time after arriving was an hour after scheduled appt time. Once brought into exam room everything was addressed in an appropriate amount of time and received results quickly. Staff were all nice but would appreciate if they could update people in waiting room when they are running late and what the expected wait time is for people waiting to be seen

Perfect I love it the place was super clean and the services in the front desk world class

My GP retired recently and I was monitoring my blood pressure for a few weeks before going to the new PA.  I received a high reading at the drug store machine and was concerned.  I decided to head over to DOCS and received a free blood pressure check which WAS high and needed to be addressed. I was then seen by the doctor. I cannot say enough about the receptionist, nurse or Dr Marshall.  By the time I left I was totally at ease and had my high blood pressure discussed thoroughly and dealt with and can call if I have questions or concerns.  DOCS is the BEST!

Everyone I encountered was very pleasant and helpful.  It was easy to make the appointment and there was barely a wait.

Very quick and efficient care. Receptionist was extremely friendly and helpful.

Dr was awesome. Staff very nice as well. Super busy

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

Came in after work with no wait time. PA was kind and informative.

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

Very professional staff. Dr explained everything and didn’t rush.

Do not honor scheduling time Took walk in before me even though I was there at my appointment time

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

It was amazing! The staff are absolutely fantastic