Annual Physical Exam
in South Ozone Park, NY

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Wonderful The front desk overworked but still excellent in everway.

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

Had a 11am appt. Arrived about 10 mins late but texted to inform. Would have been amazing if they texted back to let me know there was a 2 hour wait once I got inside. I received 3 text the morning of about checking in.. they could have just delayed my appt. They were behind due to a few unforeseen issues. Just tell patience so we can go about our day and plan accordingly. Other than that, everything was fine.

I had a problem with my left eye; that is, tearing and eye stuck together after night sleep. Was told I had infection “pink eye ; it was contagious. Prescribed drops for eye.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Overall, the experience was fine, especially considering I was a late walk-in. However, the waiting area definitely needs an update. The carpet should be replaced with linoleum or tile flooring for better cleanliness and to help reduce germs.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Felt like I had a Blood sugar problem. Levels were a little high a few days before blood test . Wanted to check it again two days later and they weee up a little bit more . Previous doctors did not mention A1C The provider acutely explained blood sugar can go up and down it’s the A1C that’s important to watch and monitor if you are diabetic. She was so amazing I can’t remember her name. I was not eating or taking care of myself as k r should. Had a scare at the hospital a few days before and it’s time to make some life changes to get better and live more healthy.I this they do a fantastic job at Cliffside urgent care the level of service is outstanding. I always go there when I need medical help.

Staff was all kind and helpful, checkin was easy. I appreciated the quick service as I didn’t have any wait