Book urgent care & walk-in clinics near me in South Ozone Park, NY

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

PA was attentive and explained what he was going to do and what to expect. He had a good bedside manner

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Wonderful The front desk overworked but still excellent in everway.

Although knowledgeable, I do not feel I received the same level of care as in previous visit with other Dr.

Had a 11am appt. Arrived about 10 mins late but texted to inform. Would have been amazing if they texted back to let me know there was a 2 hour wait once I got inside. I received 3 text the morning of about checking in.. they could have just delayed my appt. They were behind due to a few unforeseen issues. Just tell patience so we can go about our day and plan accordingly. Other than that, everything was fine.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

I had an irritated eye for a week.  I decided that it was time to get it check out one morning and I came in as a walked in.  I was seen less than 15 minutes. I was checked out and prescribed medicated eye drops which was sent electronically to my local pharmacy.   The service was fast.

Came home from work and noticed that my child had a high fever. Her pediatrician office was closed so I googled and saw that this urgent care was opened. It was super easy scheduling an appointment on my phone and sending my insurance information with just a picture. There was probably a 25 min wait time to be put in a room but it’s an urgent care so considering that it’s not bad at all since the waiting area was full. Everyone was super friendly from the front desk guy to the MA and especially the Dr. She took her time examining my daughter and explaining the care and treatment process. Thank you for listening and caring, I would highly recommend.

Overall, the experience was fine, especially considering I was a late walk-in. However, the waiting area definitely needs an update. The carpet should be replaced with linoleum or tile flooring for better cleanliness and to help reduce germs.

The facility was extremely well run and clean. I waited a short time after making my appointment online and the staff were all friendly and took care of my questions and concerns. I left feeling better already.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Staff were very friendly. Doctor Michelle incredible attentive and helpful with my problem