Professional Ear Wax Removal
in Thornwood, NY

I was a walk-in and came to have x-rays for an injury.  The office was busy but I was still done in a little more than an hour.  Check in was very easy and x-rays were viewable the same day for viewing.  I was very happy with my first experience here and would highly recommend.

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Scheduling, Check-in, Staff, & Care were all excellent. This facility is highly recommendable!

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Dr various was fantastic. Patient answering my questions and made sure I was able to navigate with crutches.

Each and every staff person was very friendly and professional. It was a positive experience

Excellent staff & service, would highly recommend this location.

Wonderful The front desk overworked but still excellent in everway.

Scheduling was so easy, check in was a pleasure, the most wonderful staff, and the PA spent time with me, coming up with ways to treat my cough…I would recommend this office to everyone!!

From scheduling an appointment to getting treated all proceeded smoothly. The staff were very friendly.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.