Annual Physical Exam
in Thornwood, NY

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Each and every staff person was very friendly and professional. It was a positive experience

Excellent staff & service, would highly recommend this location.

Wonderful The front desk overworked but still excellent in everway.

From scheduling an appointment to getting treated all proceeded smoothly. The staff were very friendly.

My son had a hacking cough for a day he then woke up again wot the same cough but worse and I decided to take him. I walked into this clinic and he was seen immediately !!! Service was great  staff was great office was very clean . My son received his prescription amd we were done !

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!