Professional Ear Wax Removal
in Tuckahoe, NY

Nice receptionist and a very nice doctor!

Woke up with a cough, fever and general lethargy. Was able to get an appointment right away. I saw the staff within 10 minutes and after a thorough exam by Mathew Gorman PA I was on my way home with a diagnosis and meds within 30 minutes. I have been to many urgent cares for myself and my children and LI Urgent is the best.

Had respiratory symptoms for the last couple of days. I was able to schedule my appointment for today, and I was seen and diagnosed in a timely fashion. Not my first visit here, and I was not disappointed. Great medical team!

I’ve chosen this urgent care center in the past because of the phenomenal quality of care I previously received. The NPs and doctors I saw before were exceptionally attentive, always going above and beyond to address my concerns. During my visit yesterday, the doctor I saw provided standard care, but I didn’t experience the same level of extra attention and thoroughness that the NPs and MDs in the past would consistently deliver. The front desk staff, however, was the most disappointing aspect of the visit. When I arrived, I greeted her, but her response was indifferent. She simply asked, with a poker face, “What can I help you with?” and pointed to instructions for registering posted on the glass window—instructions that weren’t immediately noticeable. There was no smile, no warmth, and no effort to assist further. I’m not sure what happened to the amazing staff who used to work here, but the level of care and service has clearly declined. I hope they can return to the high standards they once upheld, as this experience left much to be desired. But i would still comeback to this urgent care next time