Professional Ear Wax Removal
in Verplanck, NY

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

Woke up this morning with my ears really  bothering me decided to go to the urgent care walked in. The staff were very friendly. The office was very clean and the doctor was super nice. Was able to give me my prescriptions right away and back home I went for a rest. I recommend this location. The staff is friendly and the doctors are very knowledgeable. Every time I have gone I have had a better experience.

My department came here for the rapid test. The covid test wasn't pleasant but the staff was fantastic.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I was so sick with chest pain. They were extremely accommodating and sent me right to the ER for further testing where I was able to get some pain relief

Wonderful The front desk overworked but still excellent in everway.

Fast and easy , check in at the front offices, a link was send to my phone in order to up load all my personal and insurance information , signed all the paperwork in the app and summit it with in few minutes everything was done and I received a confirmation

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

I would definitely recommend.  The entire staff was very helpful and supportive.

I woke up this morning with a sore throat, I arrived and check in was super easy. Staff was friendly, I had to wait a little longer but it was much easier than making an appointment at my doctors office and having to wait days. This was quicker and easier, highly recommend!