Professional Ear Wax Removal
in Whitestone, NY

Quick experience with a clear diagnosis and next steps for me to take. Appreciate the help!

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

That was my first visit with my daughter and so far, so satisfying.

Check-in was fast and simple. Staff was amazing with my 5 year old!

My son was having right side of chest pain and the staff was professional, friendly and nice. Took good care of my son. I love when a place is welcoming because they put your stress at ease. Thank you

Thank you to staff of PromptMD Fort Lee for the patience, compassion, and consideration. They were scheduled to close early yesterday (Black Friday) but made the decision to stay on and see 3 more patients (including myself)!

The facility was extremely well run and clean. I waited a short time after making my appointment online and the staff were all friendly and took care of my questions and concerns. I left feeling better already.

Staff were very friendly. Doctor Michelle incredible attentive and helpful with my problem

Easy to get an appointment. Short waiting time to see doctor. She was confident and quick to identify my issue, how to care for it and what follow up was required. Will definitely return when necessary.

Very competent staff . Answered all my questions without hesitation. Will definitely return on my next trip from Canada

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

Overall, the experience was fine, especially considering I was a late walk-in. However, the waiting area definitely needs an update. The carpet should be replaced with linoleum or tile flooring for better cleanliness and to help reduce germs.

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

Scheduling was so easy, check in was a pleasure, the most wonderful staff, and the PA spent time with me, coming up with ways to treat my cough…I would recommend this office to everyone!!