Book urgent care & walk-in clinics near me in Addison, TX

Nurses and NP were amazing, the lady at the front desk was incredibly rude. It was so obvious even my children noticed her attitude and ugly demeanor.

Thanksgiving morning woke up with a UTI.  Was able to book an appointment early and got to facility.  Had to wait 30 minutes pad appointment time but given the holiday recognize that there may have been less staffing.  Was just glad the facility was open and got good care.

Woke up with a very painful swollen ankle and made an appointment to find out why. Although the staff were very friendly, it seemed they were extremely short handed. We sat there over 3 hours for a simple X-ray and getting the ankle wrapped for what they said was a sprain. I’m not even sure there was a doctor on site. As out of the 3 people we had come in the room no one identified themselves as a doctor. Was told they called in a prescription for pain relief with an anti-inflammatory which they did not. Instead the copy of the prescription I was given was for over-the-counter Tylenol, which does not have an anti-inflammatory agent in it so if you just wanted me to take an over-the-counter pain medicine, why not ibuprofen? At least then you would get the anti-inflammatory.

The staff was so kind and gentle with my toddler! The wait time was short and scheduling was very easy online.

Very caring staff would for sure recommend. The wait time was less than 5 min. Beside manners was great.

Excelente atención médica. El personal muy amable la doctora Herrin, Lisa muy buena la recomiendo se preocupa por sus pacientes. Amable y pasiente. El lugar muy limpio y la espera no es más de 30 min.  Lo único es q tardan un poco en poner la receta en la farmacia pero uno puede mejor pedirla y llevarla uno mismo.  En cuanto a todo lo demás lo recomiendo 100%

Every time I go to the Urgent Care for kids in Dallas in the Preston it’s the best service. They greet you right away when you come in and provide you with next steps. The wait time is not long. Once inside the staff continues the great service they hear my concerns for why I brought my child in.  They do all necessary checks for my child’s symptoms they are the best. Thank you.

Overall satisfied reception entry questioner may need improvement otherwise all ok

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.