Professional Ear Wax Removal
in Jacinto City, TX

Janae was so great during our visit with my daughter. The entire staff seemed so courteous and understanding, especially towards a worried parent! Would recommend

5 Stars for sure. Everyone was so nice and friendly on my initial visit and on my follow- up. This will be my new urgent care going forward, I’m very clumsy! Thank you!!! Susan

5 stars to all but the doctor! I booked an appointment online, arrived on time but still had to wait 15-20 minutes. The wonderful nurse, Leslie, treated me like an old friend and bent over backwards to make me feel peaceful and calm. I’d give her 20 stars, if possible! The doctor wasn’t very friendly, let alone cheerful, (horrible “bedside manner”), unlike the nurse and receptionist. He frowned most of the time and acted as if he wanted to stay as far away from me as possible. However, I believe his diagnosis and prescription order were correct. I just don’t know what I might have done or said to have prompted his unfriendly treatment of me. My treatment by the man I spoke with on the phone the previous day was entirely different. He was warm and friendly, like nurse Leslie. Perhaps this doctor ,(“Val”?) was worried about something or just doesn’t like women, but I was totally unprepared for his rude treatment. I could hear him talking to a man ahead of me in Spanish for many minutes before my online-set appointment, apparently ignoring my appointment. What advantage to pre-setting an appointment if not treated with respect and punctuality? I hope he will treat future patients better.

I have had to visit several times for covid-related issues. Every single visit I have been greeted and well taken care of. I saw Dr. Owo and Jim Patton FNP. They took their time and listened to me, and they gave me better care than going elsewhere. I can’t say enough kind words about the time and care they gave me. They are all so very awesome! Also I had to have paperwork filled out for work, and Dr. Owo went through it all painstakingly and completed the grueling paperwork! I’m very appreciative of her!